We’re happy to work with whatever photos you have available. Every situation is unique, and we know that sometimes image options can be limited. If you’re unsure whether your photo is suitable for your pet portrait, our friendly team is always here to help and can quickly check your image before you place your order.

Of course! Yes — we can print your photo as a high-quality photo print instead of turning it into artwork. If you prefer to keep your image exactly as it is, just let us know in the checkout notes when checking out, or message us, and we’ll make sure your portrait is printed as a real photo rather than an illustrated version.

No matter if they’re fluffy, feathered, scaled, or a little bit slippery, we love honouring animals in all their wonderful forms. From loyal dogs and curious cats to vibrant fish, sweet guinea pigs, cheerful birds, graceful horses and more, we’ve created custom portraits for an incredible variety of beloved companions.

We would be happy to! Please attach any photos to our Contact Form and our design team will review and let you know the best option.

Each of our pet portraits is individually illustrated by hand, with a strong focus on the little details that make your companion one of a kind. Rather than relying on generic digital effects, our artists carefully study your pet to bring out their unique character, expressions, and defining features in every artwork.

Yes, before your portrait is finalised, we’ll send you a digital preview of your pet’s artwork to review. This gives you the chance to request small changes (like tweaks to details or background) so you’re 100% happy with how it looks before we print and ship it.

Your happiness with the final result is our top priority 🐾

100%! Our designers work directly with the source materials to recreate your pet. We use a combination of free hand and rendering to ensure great results, every time.

We ship all over USA, and Australia, we have local stores in both countries for super fast shipping. If your located somewhere else contact us and see what we can do.

Our typical dispatch time is 4 - 7 business days after creating an order, however during busy periods there may be some delays. We have stores in both USA and Australia meaning super fast shipping times.

Lighting is key. Whenever possible, take your photo outdoors using natural light. If that’s not an option, a bright, well-lit room will work. Try to avoid harsh artificial lighting, as natural light helps capture your pet’s true coat colour and finer details accurately.

For the best results, crouch down to your pet’s eye level and focus on their head and chest. A clear, close-up shot helps our artists capture their expression and personality. Pay attention to the background as well, choose one that contrasts with your pet’s fur so they stand out clearly. Lighter-coloured pets photograph best against darker backgrounds, and darker pets against lighter ones.

Yes, its a popular item. Check out our website for our Gift Cards.

Our artists typically create your custom pet portrait within 24 hours of receiving your photo and order details. We work through a large number of portraits each day, but every piece is still hand-illustrated with care to capture your pet’s unique features. This allows us to deliver beautiful, high-quality artwork quickly—without compromising on detail or quality.